Senior Manager B2B sales - Inside Sales -Gurgaon
GuruGramFull Time
B2BSALES
BUSINESS TO BUSINESS
CRM
INSIDE SALES
SALES
Job description
Job Title: Senior Manager B2B
sales- Inside Sales
Location: Gurgaon
Candidate Specifications:
Candidate should have 13+ years of experience
in B2B sales-inside sales role.
A passion for
customer experience and driving team results
Experience in
operations and strategy building o Excellent Coaching history
A record of
developing and retaining great employees
Experience
maximizing revenue through best practices
Experience
working with Salesforce.com or similar CRM
Experience of
finding solutions as a manager
Change Management
skills.
Job Description:
Lead the team to achieve
specific business targets and meet assigned performance targets
weekly/monthly/quarterly, ensuring high customer satisfaction
Provide accurate ongoing
sales forecasting and ensure data recorded in the CRM is accurate and up to
date
Be an enabler to remove
roadblocks and help team to resolve challenges to support sales opportunities
Monitor and drive team call
time and productivity and conduct weekly performance reviews and weekly
coaching sessions with all team members
Analyze data, performance and
customer experience trends to develop strategic sales plans and best practice
for client/specific territories
Stay current on developments
in client services within the market and ensure the team is informed on the
latest trends and market
Be a point of escalation for
our clients and respond promptly to any issues
Maintain a balanced level of
communication with the Sales Director and externally facing client to ensure
strategic client relationship is fostered and developed
Work with client contact on
reporting and forecasting
Ensure team understanding to
achieve operating plan targets, sales targets and client performance targets
(CPTs)
Work with client contact on
reporting and forecasting
Coordinate team incentives
and Sales Performance Incentive Funds
Partner and build business
relationships with all partners to ensure customer expectations are met.
Skills Required
Senior Manager B2B sales - Inside Sales -Gurgaon
ITES/BPO/KPO
ITES/BPO/Customer Service
M.B.A
Full Time, Permanent
Key Skills
- B2BSALES
- BUSINESS TO BUSINESS
- CRM
- INSIDE SALES
- SALES
Other Information
GO/JC/780/2025
Hemalatha
