Senior Associate - P&C Insurance
NoidaFull Time
PROPERTY AND CASUALTY INSURANCE
Job description
Should have good exposure in P&C Insurance Domain
Day-to-day team management in accordance with requirements
and SLAs.
Provide high quality agent coaching to ensure proper
understanding of products and services, compliance in client’s policies, and
delivery of the best customer service.
Provide exceptional people management, mentorship, and
career development to members of your team, achieve low attrition levels and
high employee engagement.
Making sure the operations is running as well as it possibly
can, with a smooth efficient service that meets the expectations and needs
of internal stakeholders and the client.
Leverage service quality, growth, and efficiency metric
reports to identify areas of opportunity to enhance agent performance and
drive achievement of stated goals.
Perform quality controls and monitor production KPI’s,
prepare reports and analyze data
Skills Required
Senior Associate - P&C Insurance
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- PROPERTY AND CASUALTY INSURANCE
Other Information
GO/JC/787/2025
Gayathri B
