Quality Analyst - Specialist
indoorFull Time
CALL AUDIT
QUALITY CHECK
Job description
Conduct regular audits of processes, transactions, and
deliverables to ensure compliance with established policies and quality
standards.
Identify areas of improvement through audit findings and recommend
corrective and preventive actions.
Participate in calibration sessions to maintain consistency in
evaluation and scoring.
Assist in root cause analysis and continuous improvement
initiatives.
Skills Required
Quality Analyst - Specialist
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- CALL AUDIT
- QUALITY CHECK
Other Information
GO/JC/926/2025
Divya R
