Job Description
Trainer/Quality Analyst
Candidate Expectation:
4+ years of experience with Facets or Proclaim in CAS and familiarity of Cigna products
Job description
Managing an average team size of 15-20 members
Approachable and supportive towards the team. Also should have the ability to motivate the team in the right direction to achieve the targets
Conducting performance appraisal for the team
Regularly organizing huddles to update the product & process changes.
Courteous and professional behavior towards supervisor, peers & subordinates
Proven experience as a Training Administrator, HR Assistant or similar role