Communication Trainer ? SME - Hyderabad Job Description: Candidates with 2+ years of experience as Communication Trainer supporting for International BPO Operations Excellent Verbal and Written Communication Skills Should have experience in VNA/Soft skills training into Customer Service Should have worked on voice and chat process. Should have experience / willing to audit and conduct coaching Good Knowledge in MS Office tools (PowerPoint / Excel / Word) Should be able to create contents and deliver trainings Should be flexible working in rotational including night shifts.