Lead Insurance Operations - Pune /Noida/Gurgaon
Location: Pune, Gurugram, Noida
• Experience: Senior Level
• Openings: 3
Job description
Roles and Responsibilities
Must have 7+ Years of Experience in Insurance
Managed end-to-end insurance operations,
including policy issuance, endorsements, renewals, and reinstatements.
Tracked daily production metrics and ensured
adherence to SLA and quality standards.
Reviewed and validated policy documentation to
ensure regulatory and process compliance.
Provided underwriting support for quotes,
binding, authorizations, and policy issuance.
Handled customer, agent, broker, and vendor
inquiries through phone and email support.
Processed policy changes, cancellations,
product conversions, and policyholder service requests.
Performed reconciliation activities, wire
transfers, ACH processing, and transaction validations.
Calculated and processed agent/broker
commissions while supporting licensing and contract renewals.
Conducted quality checks, maintained process
documentation, and supported continuous process improvement initiatives.
Managed
disability, absence management, and Workers’ Compensation (WC) claims
administration with high accuracy and compliance