Senior Manager - AD Operations

Location: Bengaluru   •   Experience: Senior Level   •   Openings: 2
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Job description

Roles and Responsibilities
 
Lead end-to-end delivery operations for large-scale Advertising Operations, Campaign Management, and Creative Management programs.
Manage globally distributed teams across multiple geographies (APAC, EMEA, NA, LATAM).
Own operational governance, service delivery, SLA management, KPI tracking, and business performance.
Drive operational excellence through process optimization, automation, and continuous improvement initiatives.
Manage P&L, budgeting, forecasting, cost optimization, and profitability of delivery engagements.
 
Must-Have Skills
 
Hands-on experience in Ad Operations, Campaign Management, DSPs, Media Buying, and Campaign Optimization.
Experience managing large global teams with ownership of SLAs, KPIs, Quality, Productivity, and Customer Experience.
Strong expertise in budgeting, forecasting, profitability management, cost optimization, and contract governance.
Executive-level stakeholder engagement, governance management, escalation handling, and business reviews.
Proven track record in process improvement, automation, AI-led transformation, RCA, incident management, and continuous improvement.