Commercial Lending Leader – Associate General Manager (AGM) / Associate Vice President (AVP) – Bangalore

Location: Bengaluru   •   Experience: Senior Level   •   Openings: 1
Apply on Gojobs

Job description

Commercial Lending Leader – Associate General Manager (AGM) / Associate Vice President (AVP)  
Location – Bangalore

Key Responsibilities:
 
18+ years of experience in US Commercial Banking / Loan Servicing Operations
Lead end-to-end delivery of Commercial Loan Operations processes, ensuring accuracy, quality, and timely execution.
Oversee Loan Boarding and Booking activities across multiple commercial lending products.
Manage Collateral Administration, including UCC filings, lien perfection, tracking, and release processes.
Ensure effective Loan Maintenance and Transaction Processing in compliance with established procedures and service levels.
Supervise Participations and Syndications operations, coordinating with internal and external stakeholders.
Oversee Payments, Payoffs, and Account Servicing activities while maintaining operational excellence.
Manage Insurance Tracking and Covenant Monitoring to ensure compliance with loan agreements.
Monitor workflow queues, production volumes, turnaround times, and overall operational throughput.
Drive performance management through KPI tracking, MIS reporting, governance reviews, and service delivery oversight.
Serve as the primary point of contact for client stakeholders, managing escalations and ensuring high client satisfaction.
Lead, coach, and develop teams comprising Analysts, Supervisors, and Quality professionals.
Identify and implement process improvements, automation opportunities, and productivity enhancement initiatives.
Ensure adherence to US banking regulations, operational risk controls, audit requirements, and data security standards.
Support workforce planning, capacity management, resource allocation, and operational efficiency initiatives.
Foster a culture of continuous improvement, accountability, collaboration, and operational excellence across the organization.