Senior Manager - Merchant Operations

Location: Bengaluru   •   Experience: Senior Level   •   Openings: 1
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Job description

Roles and Responsibilities
Candidate needs to have really sound knowledge on Merchant Operations and Merchant Underwriting domain
Good experience across Fraud, Disputes and Payments. Familiarity with rules across Mastercard / Visa / Amex
Ability to have crisp and concise conversations with internal and external stake holders as part of running BAU operations
Willingness to work US shifts
Proven track record of implementing transformation, CI, Lean, Six Sigma projects. Need to demonstrate what initiatives he/she has been part of that have helped change / transformation the business/process
Experience with managing large and diverse teams, has a good record with employee engagement initiatives, employee development
 
Must Have
Min experience in leading delivery teams independently for 4-5 years
Min overall experience expected is 15 years