Delivery Excellence –Senior Manager – Mumbai
Location: Mumbai
• Experience: Senior Level
• Openings: 1
Job description
Job title: -Delivery
Excellence –Senior Manager – Mumbai
Candidate Specification & Job Description:
Candidates must have 10-15 Years of experience &
relevant 8+years in Delivery Excellence in any Domain. (F&A, HRO, SCM)
Conducted thought leadership workshops and developed
continuous improvement roadmaps for accounts, driving strategic
transformation and operational excellence.
Led and mentored Lean Six Sigma Black Belt projects,
delivering measurable business value, productivity gains, and sustainable
process improvements.
Built organizational capabilities in Quality Management
Systems (QMS), Lean Six Sigma, digital transformation, and continuous
improvement practices.
Spearheaded automation, innovation, data analytics, and
AI-driven initiatives, creating award-winning case studies showcased in
internal and external forums.
Established proactive risk management through the No
Surprise framework, ensuring early identification, mitigation, and governance
of operational risks and cross-functional stakeholders to
successfully deploy Delivery Excellence initiatives and strengthen customer
satisfaction.
Demonstrated strong analytical, problem-solving, and
data-driven decision-making skills with exceptional attention to detail and
process optimization expertise.
Excelled in relationship management, stakeholder
engagement, communication, presentation, influencing, and program management
across global teams.
Championed a culture of innovation by challenging the status
quo, driving automation opportunities, and delivering scalable business
transformation solutions.
Certified Lean Six Sigma Black Belt with practical expertise
in process excellence, automation, digital transformation, and exposure to AI,
machine learning, Agile, and PMP methodologies.
Flexible with Shift