F&A Delivery Head - AVP/VP - Mumbai/Bangalore

Location: Mumbai, Bengaluru   •   Experience: Senior Level   •   Openings: 1
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Job description

Job Title: AVP/VP - F&A Delivery Head - Mumbai/Bangalore

Candidate expectation & Responsibilities:
Position Overview
The Delivery Head –a senior leadership role accountable for end‑to‑end delivery of Finance & Accounting (F&A) operations for a large engagement. The role owns service delivery excellence, financial performance, client satisfaction, and transformation agenda.
This position requires a strong blend of domain expertise in F&A, large‑scale delivery management, stakeholder leadership, and continuous transformation to drive business outcomes, margin improvement, and account growth.
 
Key Responsibilities
Delivery & Strategic Leadership
  • Own overall delivery strategy and execution for F&A services across CBG & CMI accounts, aligned to enterprise objectives and client outcomes.
  • Act as the executive delivery owner for large and strategic engagement, ensuring consistent performance against SLAs, KPIs, and contractual commitments.
Operational Excellence
  • Lead end-to-end delivery of Finance & Accounting services including Accounts Payable, Accounts Receivable, Record to Report, FP&A, Tax, Treasury, and Management Reporting.
  • Ensure stable, scalable, and compliant operations while managing high transaction volumes and complex client requirements.
Client & Stakeholder Management 
  • Serve as a trusted advisor and escalation point for client leadership, ensuring proactive governance, issue resolution, and value creation.
  • Identify opportunities for process optimization, scope expansion, and transformation-led growth within existing accounts.
Transformation & Process Optimization
  • Drive continuous improvement through Lean, Six Sigma, automation, analytics, and digital enablement initiatives.
  • Lead transformation programs focused on productivity gains, cycle time reduction, accuracy improvement, and cost optimization.
Financial Ownership
  • Own P&L for assigned portfolios, including revenue assurance, cost optimization, margin improvement, and financial governance.
  • Track and drive efficiency levers to meet profitability and growth targets.
People & Talent Leadership
  • Build, mentor, and lead large, multi-location delivery teams including Delivery Managers, Process Leads, and Subject Matter Experts.
  • Foster a performance-driven culture with focus on capability building, leadership pipeline, and employee engagement.
Risk, Compliance & Governance
  • Ensure full compliance with regulatory standards, internal controls, client policies, and audit requirements.
  • Proactively manage delivery risks, data security, and business continuity.
Technology & Innovation Enablement
  • Champion adoption of automation platforms, intelligent workflows, analytics, and AI‑led solutions to enhance delivery efficiency and client value.
  • Partner with technology and transformation teams to future‑proof service delivery.
Reporting & Governance
  • Provide regular executive-level reporting to senior leadership and clients, covering delivery health, financial performance, risks, and improvement actions.
  • Lead structured governance forums including MBRs, QBRs, and executive reviews.
 
Qualifications & Experience
  • Bachelor’s degree in finance, Accounting, Business Administration, or related discipline; CA /ICWA preferred.
  • 25+ years of experience in F&A operations with significant delivery leadership exposure in BPS environment.
  • Proven experience managing large engagements with strategic outlook- end to end ownership is key.
  • Strong understanding of global finance trends, evolving operating models, risk and compliance understanding.
  • Demonstrated success in leading digital transformation
  • Experience managing geographically distributed teams and global clients -Manufacturing exposure will be an added strength.
 
Key Competencies
  • Executive Delivery Leadership
  • Client Partnership & Influence
  • Operational & Financial Acumen
  • Transformation & Change Leadership
  • Risk & Governance Management
  • People Leadership & Succession Development
  • Strategic Thinking & Decision Making
  • Technology & Digital Enablement
Location & Travel
  • Base location as per organizational requirement- Thane-Mumbai/Electronic City Bangalore
  • Willingness to travel to client locations and delivery centers as needed