OCM - Training

·         Should have 6 + years of learning and development experience on end-to-end digital transformation implementations

·         Experience in leading training programs for major ERP / CRM / HRMS implementations such as SAP HANA, SuccessFactors, Workday, and SalesForce

·         Experience in managing conversations and working closely with the functional teams to develop training materials and deliver train-the-trainer program

·         Understand end-to-end Organizational Change Management framework for Technology and Digital transformation programs

·         Conduct Training Needs Analysis (TNA)

·         Work on Training needs with Change Management Lead, Project Leads and Project Sponsors to determine training scope and effort

·         Drive alignment across various stakeholder’s groups (leadership, business champions, change agents, Corp. functions, etc.) through the training curriculum and delivery activities

·         Apply Organization Change Management (OCM)/Training framework, methodology and tools to create a training strategy to support adoption of the changes

·         Ability to assimilate and apply new concepts, business models, etc.

·         Ability to establish and maintain strong client relationships

·         Flexibility and adaptability to work through ambiguous situations

·         Excellent business, communications and interpersonal skills