Production Support Specialist - Team Lead/ Assistant Manager/Manager – Pune

Location: Pune   •   Experience: Senior Level   •   Openings: 5
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Job description

Job Title: Production Support Specialist - Team Lead/ Assistant Manager/Manager
Location: Pune
  
Candidate Specification& Job Responsibilities:
Candidate should have 5+ years of experience in: Production Support / SRE / Platform Engineering, Evidence Lifecycle Management
Experience as Production Support / SRE / Platform Engineering.
Strong experience in Electronic Trading / Markets Technology Support, Payments / transaction processing platforms
Proven experience supporting mission-critical, high-availability systems in fast-paced environments.
Strong troubleshooting and problem-solving skills in distributed systems.
Support the production operation of digital asset platforms, including wallets, blockchain nodes, and transaction processing systems.
Ensure high availability and reliability of systems supporting digital asset lifecycle management and transaction flows.
Provide L2/L3 support for incident, problem, and change management, including post-incident reviews and continuous improvement. 
Monitor system health
Support and monitor digital asset platforms, blockchain nodes, wallet infrastructure, and transaction systems;
drive automation, observability, resilience, and platform stability in a mission-critical environment.

Technical Skills:
Experience with one or more: Java, Python, Go, or similar
Experience working in Linux environments
Familiarity with containers and Kubernetes/OpenShift
Experience with databases (Postgres, Oracle, MongoDB, Redis)
Strong experience with observability tools (e.g., Splunk, Grafana, Prometheus, ELK) Nice to Have (Not Required)
Exposure to blockchain / digital assets / crypto platforms
Understanding of: Distributed systems and consensus models; Public/private key cryptography; Blockchain protocols (Bitcoin, Ethereum)
Experience running or interacting with blockchain nodes or RPC endpoints
Candidate should be flexible working in any shifts, including night shifts.