AR Caller – Senior Analyst - Chennai
Location: Chennai
• Experience: Senior Level
• Openings: 30
Job description
Title : AR Caller
Roles and Responsibilities
Retrieve and
upload payment batches to EMSafe from client lockboxes, E-Fax, FTP and email
Ensure
reconciliation with business partners, clients and financial institutions as
needed
Review and
resolve indexing exceptions for AR documents in EMSafe
Timely and
accurately process or opt out of credit card payments, post contractual
allowances, and redact and store needed payment documentation in EMSafe per PCI
Compliance guidelines
Manage daily,
bi-weekly and monthly CC and ACH reconciliation of EMSafe to RNB to Finance
Review and
resolve assigned emails from team email inbox
Manage daily
emailer functions ensuring that client reports are properly held if necessary, Use
reporting and workflow to research, note and resolve trips on the AR Review
schedule.
Use available
resources such as RescueNet reporting, EMSafe and various online payer sites to
review and resolve trips on the Claims Paid Not Posted schedule in a timely
manner in accordance with the client specifications
Research and
resolve payment the payment exceptions workflow in EMSafe by locating payment
EOBs and returning the exceptions for payment posting
Ensure funds
are applied to the appropriate account(s) and update schedules and events when
applicable
Update EMSight
Payment Summary appropriately to balance the affected deposit date(s)
Utilize the
Payer Relations Access Tracker to request necessary payer site access
Analyze
account review trends to identify patterns; communicate to management as needed
Work directly
with Payer Relations and Remit Extraction to ensure optimal payment posting
turnaround time
Work with
senior team on assigned clients to aid account management, reconciliation and
deliverables
Support team
to complete client-specific requirements and deliverables when needed
Coordinate
training needs with direct manager to ensure optimal productivity
Assist in
developing and documenting efficient policies and procedures for AR Department