Consulting Head - HRO – AVP/VP- Pan India
Location: Pune, Nagpur, Gurugram, Mumbai, Chennai, Bengaluru, Hyderabad, Chakpachuria
• Experience: Senior Level
• Openings: 1
Job description
Job Title – Consulting Head - HRO
Location – Pan India
Job Description:
HRO Presales leads
solution discovery and deal support for HR Outsourcing opportunities,
partnering with Sales, Product, and Delivery to design winning, compliant,
and deliverable HRO solutions
This role translates
client needs into scope, operating model, implementation approach, and
commercial inputs (assumptions, effort, and pricing support) across core
HR operations and shared services.
Minimum 7 years in HR
operations solutions or HR consulting preferably in support areas of HRO
such as talent development, talent management, or learning/skill
development.
Experience with presales
a plus. Strong solution design and storytelling skills; able to translate
complex operating models into clear client-facing proposals and
presentations.
Excellent stakeholder
management and executive presence; comfortable leading workshops and
collaborating across Sales, Delivery, and SMEs
Partner with Sales and
Finance to define commercial assumptions and support pricing inputs
(effort, transition/implementation approach, and ongoing run model).
Coordinate SME
contributions across Payroll, HR Operations, Benefits, HRIS, Employee
Contact Center, and Analytics as applicable.
Contribute to reusable
presales of assets (service descriptions, templates, case studies, and
standard assumptions).
Design HRO solutions
(scope, service catalog, SLAs, governance, KPIs, and escalation model)
aligned to client outcomes and internal delivery capabilities.
Own presales workstreams
for RFP/RFI responses, proposals, and presentations; create clear solution
narratives and differentiators.
Support client meetings,
solution walkthroughs, and due diligence; respond to clarifications and
manage solution-related action items.
Ensure smooth handoff to
Delivery at contract signature, including assumptions of log, solution
blueprint, and required artifacts
Experience supporting
large, multi-country or multi-entity HRO deals and complex transitions.
Knowledge of HR service
delivery frameworks (e.g., tiered support, case management, knowledge
management) and SLA/KPI design.
Familiarity with leading
HRIS and ecosystem tools (e.g., Workday, SAP SuccessFactors, Oracle HCM,
ServiceNow HRSD) and HR integrations.
Experience with RFP
management tools, proposal development, and commercial modeling in
partnership with Finance.
Travel up to 25-50%
(client meetings/workshops) as needed