Head - CRE Digitalization

Location: Chennai • Experience: Senior Level • Openings: 1

Job description

Roles and responsibilities

Define digital strategy and investment roadmap aligned to business priorities, enterprise architecture and cybersecurity standards.

Build business cases, TCO/ROI models, stage-gate approvals and prioritization frameworks for high-impact digital use cases.

Re-engineer processes across facilities operations, space management, lease administration, projects, sustainability/ESG, health & safety and workplace services.

Lead selection, implementation, and enhancement of IWMS/CAFM, CMMS, digital twins, IoT/sensors, visitor/room booking and field mobility solutions.

Establish a unified data model, integrations and data governance across platforms and enterprise systems including HR, Finance, Procurement and Security.

Run multi-release Agile/Hybrid programs, managing internal squads, external partners, vendor performance, SLAs, contracts and value realization.

Skill Set

Bachelor’s degree in Engineering, Information Systems, Facilities/Real Estate or a related field.

Extensive experience in CRE, Workplace, Facilities Management digitalization, workplace technology or enterprise transformation across multi-site/global portfolios.

Strong platform leadership experience in IWMS/CAFM/CMMS, workplace applications, smart building, IoT analytics or related enterprise platforms at scale.

Strong understanding of facilities operations, space and occupancy management, projects, lease administration, service desk, vendor management, EHS and sustainability/ESG reporting.

Proven ability to manage digital programs, business cases, TCO/ROI, governance approvals, vendor commercials, contract performance and benefit realization.

Solid knowledge of data modeling, integrations, APIs, BI dashboards, data governance, data quality, lineage and enterprise reporting practices.