German Language Specialist– Associate/Senior Associate/Team Lead- Bangalore
Location: Bengaluru
• Experience: Mid Level
• Openings: 5
Job description
Job Title: German Language Specialist - Associate /Senior Associate/Team Lead
Job: Bangalore
Work model: Mandatory
Work from Office
Candidate
expectations
· 1
to 7 years of Experience in German Language
· Candidate
Location : Bengaluru
· Skills
– Proficient in German Language, B2 or above level
· Candidate
industry : BPO
Education
and Certification
Qualification:
Graduate
Specific
remarks : 15 years regular stream mandatory
Certification:
B2 or above certification in German.
Job Description:
Candidate should have 1+ years of experience in German
Language.
HR Helpdesk & Advisory (Tier‑1)
Handle HR queries related to Compensation, Benefits,
Payroll, L&D, Timekeeping,
Workday transactions, Recruiting, and Performance
Management.
Provide voice and non‑voice support in German and English.
Manage and resolve tickets across multiple HR queues.
Support high‑touch cases such as pay‑out, health and
wellness related support.
Hire‑to‑Retire Transactional Activities
Process Workday HCM updates across the employee lifecycle.
Support onboarding activities including document
verification and background checks.
Coordinate offboarding workflows including exit
documentation.
Learning and Development
familiarity with end‑to‑end workflows within learning
administration
Is able to co‑ordinate and calibrate with different
stakeholders
Ensures managing vendor co‑ordination, invoicing and
learning event administration
Data & Quality
Maintain SLA, TAT, and quality standards.
Ensure PII protection and data confidentiality.
Utilize ServiceNow, dashboards, and knowledge bases.
Continuous Improvement
Identify process gaps and suggest improvements.
Participate in training, calibrations, and governance
reviews.
Candidate
should be flexible working in any shifts.
KEY
SKILLS :
Proficient
in German, B2 or above Certification.