Mandarin Language Specialist – Associate - Mumbai

Location: Mumbai   •   Experience: Mid Level   •   Openings: 1
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Job description

Job Title: Mandarin Language Specialist – Associate - Mumbai
Job Location: Mumbai
Work Model: Mandatory Work from Office
 
Candidate Expectations
Total and Relevant work Experience of 2+ Years in Mandarin Language.
Candidate Location - Anywhere in India
Candidate Industry (BPO / KPO / GBS / GCC / GSS / Captive Shared Services)
 
Education and Certification
Qualification: Minimum 15 years education, Bachelor’s degree, MBA or equivalent from a reputed institution.
Detailed Job Description
Mandarin language proficiency, including ability to read, understand, and communicate process-related information effectively.
Basic knowledge of Supplier enablement, supply chain operations
Should understand Customer Quality and Productivity Expectations.
Proficient in MS Office.
Responsibilities:
  • Coordinate and execute end-to-end supplier onboarding activities across procurement platforms (e.g., Ariba, Coupa, Oracle, etc.).
  • Communicate with suppliers to explain onboarding requirements, documentation needs, and system processes.
  • Assist suppliers in completing registration, profile setup, and compliance verifications.
  • Ensure suppliers meet all business, regulatory, and system requirements before activation.
  • Provide non-voice support to suppliers via ticketing systems, email, and digital channels.
  • Troubleshoot onboarding issues related to registration, invoicing processing, and data validation.
  • Collaborate with internal teams (Procurement, AP, Compliance) to resolve complex supplier queries.
  • Track, monitor, and follow up on open supplier requests to ensure timely resolution.
  • Maintain accurate supplier records and documentation within the onboarding system.
  • Validate supplier data for completeness, accuracy, and compliance.
  • Support periodic audits and reporting activities related to supplier enablement performance.
  • Contribute to the development and maintenance of supplier enablement SOPs, workflows, and knowledge base articles.
Key Skills
Mandarin, SCM, Supply Chain, Procurement, supplier, onboarding.
Other Remarks
Open to work in global timing
Documents Mandatory- Personal, Academic and professional