Senior Manager/AGM - Master Black Belt (BFSI) - Chennai
Location: Chennai
• Experience: Senior Level
• Openings: 1
Job description
Job Title : Master Black
Belt (BFSI) - Chennai – Senior Manager/AGM
Locations : Chennai
Work Model : Work from office
Candidate Expectation
Candidate
with minimum 12+ years of experience.
Having
supported global clients across BFSI space.
Should be Flexible to work in global working hours.
Qualification:
Any graduate
Minimum 15
years education, Bachelor’s degree, MBA or equivalent from a reputed institution.
Certified Lean Six Sigma – Master Black Belt
Preferred candidate Industry:
Outsourcing/BPO/KPO/Management consulting/GCC/GBS
Job description:
12+ Years experience in Transformation in Banking domain
Project Management: Experience managing multiple short-term,
high-visibility projects with timely delivery and stakeholder satisfaction.
Business Analysis: Ability to analyse business requirements,
processes, and data; create detailed requirement documents and coordinate with
stakeholders for successful delivery.
Automation & Reporting: Experience managing projects
involving VBA, MS Access, and dashboards – not necessarily work on it – but
should have knowledge on how they work.
RPA Tools: Familiarity with Power Automate and similar tools
for workflow optimization.
Data Visualization: Proficiency in designing dashboards for
actionable insights.
Identify improvement opportunities and develop plan to
execute projects in consultation with delivery leads to improve process
efficiency
Efficient management of SLA framework and reporting to deliver value to internal & external customers
Program management of high impact organization wide Transformation program for Client
Support new transitions.
Ensure timely reporting of project progress.
Lease with technology team for automation / Gen AI projects
Deploy Knowledge Management practices
Create a culture of continuous improvement in business units through GB / Lean trainings.
Efficient management of SLA framework and reporting to deliver value to internal & external customers
Program management of high impact organization wide Transformation program for Client
Support new transitions.
Ensure timely reporting of project progress.
Lease with technology team for automation / Gen AI projects
Deploy Knowledge Management practices
Create a culture of continuous improvement in business units through GB / Lean trainings.
Ensure compliance to CMMI deliverable
Key skills: Maste Black Belt, BFSI,
Transformation, Process Excellence, Process Improvement