Manager/Senior Manager - Black Belt - F&A - Mumbai

Location: Mumbai   •   Experience: Senior Level   •   Openings: 1
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Job description

Job Title: Manager / Senior Manager - Black Belt - F&A (Banking Industry)
Location : Mumbai
Work Model: Work from office

Candidate Expectation
10+ years in F&A / BPO / Shared Services, including 3+ years in Lean Six Sigma / process excellence roles
Experience in global BFSI, leasing, banking, or shared-services operations
Good understanding of F&A operations, preferably AP, AR, GL, cash application, or leasing / BFSI processes

Preferred candidate Industry: Outsourcing/BPO/KPO/Management consulting/GCC/GBS
Role Purpose:
Drive measurable process excellence and transformation across Finance & Accounting operations.
The role will wear multiple hats as a Lean Six Sigma coach, process SME, trainer,
and on-floor improvement partner, enabling teams to solve business problems, improve controls, and sustain benefits.

Job Description:
Lead Lean Six Sigma and continuous improvement projects across AP, AR, GL, cash application, and related support processes.
Identify improvement opportunities through process reviews, data analysis, value-stream mapping, root-cause analysis, and stakeholder inputs and Experience in global BFSI, leasing, banking, or shared-services operations.
Coach Green Belts, team leaders, and operations SMEs on structured problem-solving and benefit realization
Act as an on-floor SME and improvement partner to translate operational pain points into practical solutions
Design and deliver training on Lean Six Sigma, problem-solving tools, process controls, and continuous improvement behaviours
Facilitate workshops, Kaizen events, brainstorming sessions, and cross-functional improvement forums
Create project charters, define baselines, establish benefit-tracking mechanisms, and monitor delivery against agreed milestones
Partner with operations, quality, training, technology, and transformation teams to implement automation and standardization opportunities
Build dashboards and management updates covering project status, productivity, quality, cycle time, and realized benefits
Strengthen control effectiveness, standard work, SOPs, and governance to sustain improvements after project closure
Support client discussions and governance reviews with clear, data-backed recommendations and progress updates
Develop a continuous improvement pipeline and build problem-solving capability across the account
 
Key skills: Lean Six Sigma, Continuous Improvement, Process Excellence, Operational Excellence, Business Transformation, BFSI, F&A