CMT Solution Leader
Location: Bengaluru, Chennai, Coimbatore, Gurugram, Hyderabad, Indore, Kochi, Kolkata, Mangaluru, Mumbai, Pune
• Experience: Senior Level
• Openings: 1
Job description
Job
Title: CMT Solutions
Leader
Job
Location: PAN INDIA
Work
Model: WFO
Candidate
Expectations
Total
Experience and Relevant Experience:
Minimum 15+
Years in the BPO industry with experience in Sales and Business Development.
Minimum 5
years’ experience in managing BPO Operations preferred.
Minimum 3+
years of experience in Business Development, Solutions or Sales support role.
Must have
minimum 2–3+ years of experience in leading solutions for medium to large
RFP’s.
Has
experience managing P&L or has experience with financial modeling.
Experience
in business analytics, understanding operational SLAs and key metrics.
Experience
in working with AIML and Generative AI solutions preferred.
Experience
in negotiating contracts and managing vendor relationships.
Candidate
Location: Anywhere
Skills –
Mandatory:
Ability to
think creatively and out of the box.
Strong
people and relationship management skills.
Ability to
collaborate and work across cross functional teams.
Excellent
communication skills – Written and Oral.
Presentation
skills – Oral and PowerPoint pitch presentations.
Ability to
effectively communicate with senior leadership and stakeholders.
Ability to
multitask and work in a fast-paced environment.
Time
management is a critical skill and ability to manage multiple deals
concurrently.
Strong MS
Excel skills and financial modelling skills are integral to the job.
Takes
ownership, is hands on and has a roll up the sleeves attitude.
Ability to
work in a high pressure fast paced environment.
Proven
ability to manage large, diverse teams across multiple locations.
Minimum 15+
Years in the BPO industry.
Experience
working with Digital Native organizations within Technology, Hi-Tech, Internet,
or Software domains preferred.
Education
and Certification
Qualification:
Bachelor’s
degree mandatory.
MBA
preferred.
Detailed
Job Description
JD:
Seeking
dynamic and creative thought leaders to help develop powerful solutions that
solve business problems and drive growth.
The Business
Solutions Leader will work closely with market leaders on new business
opportunities, including:
Proactive
sales pursuits in strategic growth areas.
Reactive
pursuits leading solution development.
RFP
responses.
Pricing.
The Business
Solutions Leader will play a key role in solutioning and business growth,
working closely with leaders across the technology industry.
The
candidate should demonstrate the ability to:
Think
creatively and out of the box.
Build and
manage strong people and relationships.
Collaborate
and work across cross functional teams.
Communicate
effectively through excellent written and oral communication.
Deliver oral
and PowerPoint pitch presentations.
Effectively
communicate with senior leadership and stakeholders.
Multitask
and work in a fast-paced environment.
Manage time
effectively and manage multiple deals concurrently.
Demonstrate
strong MS Excel and financial modelling skills.
Take
ownership, remain hands on and demonstrate a roll up the sleeves attitude.
Work
effectively in a high pressure fast paced environment.
Manage
large, diverse teams across multiple locations.
Other
Specific Remarks
Additional
Requirements:
Experience
working with Digital Native organizations within Technology, Hi-Tech, Internet,
or Software domains preferred.
Experience
in working with AI/ML and Generative AI solutions preferred.
Minimum 5
years’ experience in managing BPO Operations preferred.
MBA
preferred.
Ability to
manage multiple deals concurrently.
Ability to
work in a high pressure fast paced environment.
Proven
ability to manage large, diverse teams across multiple locations.