Team Lead/Assistant Manager/ Manager - Employee Benefits – Pune
Location: Pune
• Experience: Mid Level
• Openings: 5
Job description
Job Details
Job Title: Employee Benefits
Job Location: Pune
Work Model: Work from Office
Candidate Expectations
6+ years of experience
managing claim reimbursements, especially travel claims.
Experience in MS Outlook, MS
Excel, SAP
Candidate Location-Anywhere in India
Candidate Industry (BPO / KPO / GBS / GCC / GSS / Captive Shared
Services)
Education and
Certification
Qualification: Bachelor’s degree in Human Resources, or related
discipline
Specific Remarks: 15 years regular stream of education mandatory
Detailed Job Description
Roles and Responsibilites:
Review claims processed by
the team for correctness and completeness.
Serve as SPOC for
stakeholders addressing inquiries and providing updates.
Guide the team of processors
and oversee their performance.
Analyze claims to identify
trends, detect potential frauds and areas of Improvements.
Diligently attend to
escalation
Publishing reports to
leadership on performance metrices
Maintain Proper documentation
of processes and cross skilling of resources
Ensure SLA’s & KPI’s are
consistently met.
Other Remarks
Flexible working in any
shifts.
Documents Mandatory-
Personal, Academic and professional
Key Skills
Travel Claims,
Team Handling, SAP, SLA/KPI Management