Lead - Hire to Retire- Bangalore
Location: Bengaluru
• Experience: Senior Level
• Openings: 2
Job description
Job Title:
Lead Hire to Retire
Job
Location: Bangalore
Work Model:
Work from Office
Education:
Bachelor’s or Master’s degree in HR or a related discipline.
Candidate
Expectations:
Support the
HR Admin transaction processing to cover processes like employee data changes,
terminations/ retirements, new hires etc.
Monitoring
team’s performance against the agreed SLAs
Escalation
Management
Identify
trends and high-volume transactions that may indicate org-wide issues and get
the team prepared to handle such high volumes at times
Train and
develop team members
Provide
constructive feedback to team members to improve their performance
Create
developmental plans for each team member
Create the
back-up plan for handling of unforeseen or seasonal volume fluctuations
Ensures
process compliances, Knowledge Management compliances to meet the client &
internal commitments
Detailed Job
Description:
Strong
written and verbal communication skills
Experience
in HR Operations
Results and
deadline driven
Proven
expertise in customer relationship management; strong consultative skills
Experience
in HRMS/ERP like (SAP, SuccessFactors, workday etc.)
Experience
of in Team handling
Computer
proficiency (MS Office Word, Excel and Outlook)
Good
experience in coordinating with customer and vendor for Payroll inputs and
validation
Good to have
Excellent
customer management negotiation skills