Senior Quality Manager (F&A)
Location: Bengaluru
• Experience: Senior Level
• Openings: 1
Job description
Job Title: - Senior Quality Manager (F&A)
Location:
Bengaluru
Candidate
Specification: Candidates
must have 15+ years of Experience
Job
Description: Quality
Lead – Finance & Accounting
Key
Responsibilities
Process
Improvement & Transformation
Identify,
analyze, and implement improvement opportunities to address recurring business
challenges.
Drive
process effectiveness and efficiency initiatives using Lean, Six Sigma, and
other quality methodologies.
Lead
continuous improvement programs focused on productivity, accuracy, customer
satisfaction, and business outcomes.
Support
digitization and modernization initiatives to enhance operational performance
and adoption of digital tools.
Analytics
& Business Insights
Analyze
complex operational and performance data to derive actionable business
insights.
Provide
leadership teams with meaningful quality and process performance reports.
Identify
operational risks, challenges, and mitigation strategies proactively.
Stakeholder
Management
Partner with
delivery teams to drive optimization initiatives, effort estimation, planning,
and execution.
Collaborate
with clients and internal stakeholders to manage change and implement process
design enhancements.
Represent
the Quality function during senior leadership reviews, audits, governance
meetings, and client visits.
Team
Leadership & Capability Building
Lead and
mentor large quality teams across engagements.
Work closely
with Training and Knowledge Management teams to identify capability gaps and
drive training interventions.
Foster
collaboration with global quality teams and business stakeholders to ensure
successful execution of quality objectives.
Required
Qualifications
Education
Bachelor's
degree in Commerce, Finance, Accounting, Business Administration, or a related
discipline.
Professional
certifications in Quality Management, Lean, or Six Sigma are preferred.
Experience
Minimum 15+
years of overall BPM/Shared Services experience.
Minimum 5+
years of relevant experience in Quality Management within Finance &
Accounting operations.
Proven
experience managing quality assurance frameworks and process improvement
programs.
Experience
working with transitioned accounts and driving quality interventions during
early engagement stages.
Technical
& Functional Expertise
Strong
understanding of end-to-end Finance & Accounting processes.
Experience
working with leading ERP platforms such as:
SAP
Oracle
Other
enterprise finance systems
Expertise in
quality control methodologies, process audits, metric management, and
governance frameworks.
Knowledge of
digital transformation and automation initiatives within F&A operations.
Preferred
Qualifications
Six Sigma
Black Belt certification.
Lean
Practitioner certification.
Experience
leading enterprise-wide transformation and continuous improvement projects.
Key
Competencies
Strategic
Thinking
Leadership
& People Management
Problem
Solving & Root Cause Analysis
Data
Analytics & Reporting
Client
Relationship Management