VP-HRO Transformation-PAN INDIA

Location: Pune, Chennai, Bengaluru, Noida, Gandhinagar, Hyderabad, Indore, Kolkata, Mumbai, Nagpur, Chakpachuria, Delhi Ncr   •   Experience: Senior Level   •   Openings: 1
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Job description

Job Title: VP - HRO Transformation
Job Location: PAN India (Mumbai, Pune, Chennai, Bangalore, Hyderabad, Kolkata,Delhi/NCR, Noida)
Work Model: Mandatory Work from Office
 
Candidate Expectations
Minimum 24+ years of experience in HRO Outsourcing industry of which at least 18+ years in managing large HR Transformation initiatives.
Candidate Location-Anywhere in India
Candidate Industry (BPO / KPO / GBS / GCC / GSS / Captive Shared Services)
 
Qualification: Any Graduate/MBA or Postgraduate degree preferred
Specific Remarks: 15 years regular stream of education mandatory, Distance/Correspondence education not accepted
 
Job description:
Minimum 24+ years of experience in HRO Outsourcing industry of which at least 18+ years in managing large HR Transformation initiatives.
End-to-End conceptualization and delivery of all HRO Transformation solutions for clients encompassing formulation and deployment of Digital Assets and Analytics solutions and Creating / proposing a transformation road map for existing clients /processes.
Lead the customer engagement, design and change process with customers that meet and exceed their business requirements and enable the successful build and implementation of Digital solutions
Digital Initiative’s across following primary impact areas; Infusion of Digital Technologies within Multiple domains to differentiate processing capabilities (Customer Experience) from Contact to Contract to Renewal - delivering business outcomes
Experience with major HR technology platforms (Workday, SuccessFactors, Service Now HRSD, etc.), Gen AI / AI ML led platform solutions, Automation – RPA / Chatbot led platform solutions across Hire to Retire process
Partner with IT to evaluate, select, and implement HR technology solutions
Manage complex, multi-workstream transformation programs from conception through implementation.
Drive project planning, resource allocation, risk management, and benefits realization
Lead systems integration efforts to create seamless HR service delivery Addon Requirements
Demonstrated proactive, positive conflict resolution skills.
Excellent analytical and problem-solving skills
Excellent communicator at all levels
Intellectual curiosity, appetite to do things better and proactive nature.
Operating model design, Value chain mapping and business process reengineering, end-customer experiences, new technologies, intelligent automation and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness.
 Flexible to work in Global working hours.

Key Skills
Mandatory Key Skills – HRO Outsourcing, HRO, Human Resource Operations, HRO Transformation, Digital Transformation, AI/Gen AI, Automation, Client management
Good to have: Lean Six Sigma, Process Excellence