Manager – GBR Strategy & Business Operations

Job Details

Job Title: Manager – GBR Strategy & Business Operations

Job Location: Pan India

Work Model: WFO

Candidate Expectations

Total Experience: 9–12 years

Relevant Experience: Experience in strategy, business operations, program management, consulting, governance, communications, or organizational effectiveness.

Skills – Mandatory:

Strategic planning and business operations, Governance and operational excellence

Program/project management, Executive reporting and performance management, Dashboard, scorecard, and KPI development, Stakeholder management and leadership coordination, Executive presentations and communications

Candidate Industry: Corporate / Consulting / Strategy / PMO / Business Operations / Governance / Transformation / Business Resilience.

Education and Certification

Qualification: Bachelor's degree in Business Administration, Management, Communications, Finance, Marketing, Public Policy, or a related discipline.

Preferred Qualification: MBA or another relevant advanced degree.

Detailed Job Description

Role Overview

The Manager – GBR Strategy & Business Operations will be part of the Global Business Resilience (GBR) team, working closely with the AVP and Head of Global Business Resilience and M&A Security, GBR leadership, and enterprise-wide stakeholders.

The role focuses on strategic planning, governance, business operations, performance management, communications, and operational excellence to improve organizational effectiveness and support business outcomes.

Key Responsibilities

Support the development, execution, and refinement of the GBR multi-year strategy, roadmap, and strategic priorities.

Drive operational excellence through governance, business operations, planning processes, and leadership coordination across GBR towers.

Develop executive reports, dashboards, scorecards, KPI frameworks, and performance insights to support leadership decision-making.

Lead internal communications initiatives, executive presentations, leadership messaging, and stakeholder engagement activities.

Coordinate strategic initiatives, transformation programs, and continuous improvement efforts.

Support senior leadership in strategic planning, business performance monitoring, and organizational effectiveness.

Manage cross-functional initiatives and coordinate with multiple stakeholders across a matrixed organizational structure.

Facilitate leadership alignment, organizational planning, and execution of strategic priorities.

Preferred / Good-to-Have Experience

Experience working with global and geographically distributed teams.

Familiarity with organizational change management and strategic planning methodologies.

Experience supporting executive leadership teams and enterprise-wide initiatives.

Background in consulting, strategy, PMO, governance, or transformation functions.

Key Skills

Mandatory Keywords:

Strategy & Business Operations, Strategic Planning, Multi-Year Strategy, Strategy Roadmap, Business Governance, Operational Excellence, Program Management, Project Management, Executive Reporting, Executive Presentations, KPI Frameworks, Dashboards, Scorecards, Performance Management, Business Performance Reporting, Stakeholder Management, Leadership Coordination, Cross-Functional Collaboration, Transformation Programs, Continuous Improvement, Organizational Effectiveness, Business Acumen, Analytical Skills, Problem-Solving, Communications, Change Management, Global Stakeholder Management, Matrix Organization.