Manager/Senior Manager – Commercial Loan Servicing – Chennai/Bangalore/Gurgaon

Location: Gurugram, Chennai, Bengaluru  •  Level: Senior Level  •  Openings: 1  •  Type: Full-time
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Job description

Job Title: Manager/Senior Manager – Commercial Loan Servicing
Job Location: Chennai/Bangalore/Gurgaon
Work Model: Work From Office
 
Candidate Expectations
Total and Relevant work Experience of 10+ years in Commercial Loan servicing
Candidate Location - Anywhere in India
Skills – Commercial loan servicing, AFS, ACBS, Loan IQ, Commercial lending, Payments, swift payments
 
Candidate Industry (BPO / KPO / GBS / GCC / GSS / Captive Shared Services)
 
Education and Certification
Qualification: Minimum 15 years education, Bachelor’s degree, MBA or equivalent from a reputed institution.

Detailed Job Description
Process loan drawdowns and funding, rollovers, interest rate resets, repricing, principal and interest payments, fee processing, repayments, prepayments, renewals, amendments, and commitment changes.
Maintain accurate facility, borrower, tranche, pricing, accrual, payment, notice, and settlement data based on approved documentation and instructions.
Review and interpret credit agreements, amendments, fee letters, borrowing requests, lender notices, and payment instructions to ensure accurate transaction processing.
Prepare and validate transaction notices, payment requests, and supporting documentation within established authorization limits and processing cut-off times.
Perform daily reconciliations of cash, suspense accounts, general ledger, accruals, commitments, and participant positions.
Investigate reconciliation breaks, identify discrepancies, resolve routine issues, and escalate unresolved items to the appropriate teams.
Monitor operational work queues, pending documentation, aged items, and client queries to ensure timely resolution.
Adhere to maker-checker controls, segregation of duties, authorization limits, access controls, evidence retention, and audit-trail requirements.
Support management information system (MIS) reporting, standard operating procedure (SOP) updates, cross-training, and knowledge assessments.
Basic understanding of commercial loan structures, syndicated lending, principal and interest calculations, fees, floating interest rates, and loan payment flows.
Knowledge of loan lifecycle events, including drawdowns, repayments, rollovers, repricing, renewals, and amendments.
Ability to interpret standard loan notices, booking data, credit agreements, and operating procedures and translate them into accurate system transactions.
Understanding of loan servicing data, payment processing, accruals, settlement procedures, and reconciliation activities.
Proficiency in Microsoft Excel, numerical analysis, data validation, and transaction-level accuracy.
Awareness of operational risk, processing cut-offs, internal controls, audit requirements, and escalation procedures.
Strong attention to detail, written communication, analytical thinking, and problem-solving skills.
Follow documented procedures and complete transactions within defined service-level agreements (SLAs).
Perform independent self-checks and ensure appropriate authorization before processing transactions.
Maintain complete supporting evidence and an accurate audit trail for all processed activities.
Monitor aged exceptions, investigate outstanding breaks, and escalate operational risks promptly.
Ensure compliance with internal policies, control frameworks, and segregation-of-duties requirements.
 Key Skills
Mandatory Key Skills: Commercial loan operations, Loan IQ, ACBS, Drawdown, rollover, rate interest, cash reconciliation, bilateral Loan, syndicated loan
Good to Have Skills: Payment, swift payment tools, pricing, accrual.
 
Other Remarks
Open to work in global timing
Documents Mandatory- Personal, Academic and professional

Job ID: 1977