Senior Manager-S&P Operations

Job Details

Job Title: Senior Manager – Sourcing & Procurement Digital Transformation

Job Location: Bengaluru

Work Model: Work from office

Employment Type: Full-time

Candidate Expectations

Total Experience and Relevant Experience:

15+ years of overall experience.

Significant experience in Sourcing & Procurement / Source-to-Pay (S2P) domain.

Strong experience in enterprise S2P platform implementations and digital transformation programs.

Proven experience in managing multiple projects / portfolios at a senior delivery leadership level.

Experience in end-to-end delivery management, including solution design, implementation, integration, data migration, go-live and hypercare.

Experience in managing global delivery teams, partner ecosystems and enterprise client relationships.

Candidate Location:

Bangalore preferred.

Candidates willing to work from Bangalore may be considered.

Skills – Mandatory:

Sourcing & Procurement / Source-to-Pay (S2P) / Procure-to-Pay (P2P), Enterprise S2P platform implementation – SAP Ariba / Coupa, End-to-end program and portfolio delivery management, Delivery governance, quality assurance and risk management, Commercial management, ERP integration, APIs and enterprise application architecture, AI / GenAI / Agentic AI and workflow automation exposure, Value realization and benefits tracking.

Education and Certification

Qualification:

Mandatory:

Bachelor's degree in Engineering, Business Administration, Management, Supply Chain, Procurement or a related discipline.

Good to Have:

MBA / Postgraduate qualification in Supply Chain Management, Procurement, Operations or Business Management.

Certification:

Good to Have:

PMP (Project Management Professional), PRINCE2, SAFe / Agile delivery certifications.

Detailed Job Description

JD:

We are looking for an experienced Senior Delivery Manager to lead end-to-end Sourcing & Procurement digital transformation programs across enterprise Source-to-Pay (S2P) platforms.

The candidate will be responsible for managing multiple concurrent transformation engagements, ensuring delivery excellence, commercial performance, governance and customer satisfaction. The role involves working closely with client IT and business stakeholders, solution architects, technology teams and external solution providers to deliver scalable, AI-led procurement transformation solutions.

Key Responsibilities:

Delivery and Program Leadership

Lead end-to-end delivery of multiple Sourcing & Procurement digital transformation programs.

Manage the complete implementation lifecycle, including solution design, technical design, integration, data migration, go-live and hypercare.

Drive portfolio-level governance, milestone tracking, delivery predictability and overall program health.

Own delivery financials, estimation, resource planning, staffing, utilization and margin management.

Quality, Governance and Risk Management

Establish and enforce stage-gate governance and quality assurance across design, development, SIT, UAT, go-live and hypercare.

Define delivery, testing and defect-management standards.

Drive root-cause analysis and continuous improvement initiatives.

Manage risks, dependencies, escalations and recovery plans for at-risk engagements.

Delivery Excellence and Innovation

Define and standardize delivery methodologies, frameworks, operating models and best practices.

Introduce AI, GenAI, Agentic AI and workflow automation into delivery processes.

Ensure responsible AI practices and governance.

Develop reusable accelerators, playbooks and reference architectures to improve delivery scalability and productivity.

Business Value, Adoption and Growth

Drive measurable business outcomes through procurement transformation initiatives.

Establish baselines and track benefits such as cost savings, process efficiency, cycle-time reduction and user adoption.

Lead change management and adoption initiatives to ensure sustainable business value.

Support pre-sales, solutioning, estimation, proposal development and business-case preparation.

Identify opportunities for account growth and expansion.

Stakeholder, Partner and Team Leadership

Manage senior-level client relationships and executive stakeholder engagement.

Coordinate with partner solution providers on SLAs, releases, product roadmaps and certifications.

Lead and develop high-performing delivery teams comprising delivery managers, engagement managers, technology leads and consultants.

Drive workforce planning, capacity management, capability development and certification programs.

Build delivery excellence and AI capabilities across the organization.

Key Skills

Sourcing & Procurement Domain, Strong understanding of Source-to-Pay (S2P) / Procure-to-Pay (P2P), End-to-end Sourcing & Procurement value chain knowledge, Enterprise procurement platform implementation experience, SAP Ariba / Coupa or similar S2P platforms.