Head of HR - Bangalore

Location: Bengaluru  •  Level: Senior Level  •  Openings: 1  •  Type: Full-time
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Job description

Job Title: Head of HR
Job Location: Bengaluru
Work Model: Mandatory Work from Office
Reporting To: Founders
Candidate Expectations
Total Experience and Relevant Experience:
10+ years of overall HR experience.
Strong experience in HR leadership, with exposure to both corporate and frontline/retail hiring.
Proven experience in building HR functions and processes from the ground up in a growing organization.
Experience managing HR operations across corporate offices, retail stores and warehouses.
Candidate Location: Bengaluru preferred; candidates willing to relocate to Bengaluru may be considered.
Skills – Mandatory:
HR strategy and organizational development.
Talent acquisition across corporate and frontline roles.
Employee relations, engagement and performance management.
HR operations, payroll and statutory compliance.
Indian labour laws and employment regulations.
Culture building, rewards and recognition.
Leadership and team management..
Diversity: As applicable.
Education and Certification
Qualification:
Mandatory: MBA / PGDM in Human Resources or equivalent relevant qualification.
Good to Have: Additional qualification in HR management, organizational development or labour relations.
Specific Remarks:
Regular education preferred.
Certification:
Good to Have: HR-related certifications in people management, labour laws, HR analytics or organizational development.
Detailed Job Description
Role Overview
The Head of HR will be responsible for building and leading the HR function from the ground up, covering talent acquisition, employee relations, payroll, statutory compliance, administration and culture building.
The role will drive a collaborative and engaging workplace culture across corporate offices, retail stores and warehouses, ensuring consistency in people practices, employee experience and organizational values.
The position will report directly to the founders and lead a team of three managers across Talent Acquisition, HR Business Partnering, Administration and Compliance.
Key Responsibilities
HR Strategy and Culture Building
Build and implement the overall HR strategy aligned with business growth and organizational objectives.
Establish a culture of collaboration, camaraderie and employee engagement across corporate, retail and warehouse teams.
Develop employee engagement initiatives, organizational rituals and cross-functional collaboration practices.
Drive culture integration across different business functions and locations.
Talent Acquisition and Workforce Planning
Own end-to-end talent acquisition across corporate, retail and frontline roles.
Develop scalable recruitment strategies to support business expansion and workforce requirements.
Drive sourcing, interviewing, selection, onboarding and hiring effectiveness.
Ensure hiring decisions align with organizational culture, values and business requirements.
Monitor hiring metrics, including time to hire, offer acceptance and quality of hire.
Employee Relations and Performance Management
Drive employee relations, grievance management and employee engagement initiatives.
Establish performance management frameworks, appraisal processes and employee development plans.
Build strong business partnerships with functional leaders to address people-related challenges.
Ensure employees feel heard, supported and engaged across all locations.
Learning and Development
Develop structured onboarding programmes and employee training initiatives.
Establish career development frameworks, growth paths and internal mobility opportunities.
Drive training completion, leadership development and capability building.
Promote internal promotions and employee growth aligned with business requirements.
Rewards and Recognition
Design and implement an organization-wide Rewards and Recognition programme.
Establish mechanisms to recognize employee contributions and outstanding performance.
Drive participation in R&R initiatives across corporate, retail and warehouse teams.
HR Operations, Payroll and Compliance
Own payroll operations, ensuring accuracy and timely processing.
Ensure compliance with applicable Indian labour laws and statutory requirements.
Manage statutory filings, documentation and employment-related compliance.
Develop and implement HR policies that are simple, fair and consistent across locations.
Oversee administration, facilities and operational support functions.
People Calendar and HR Governance
Develop and manage the annual HR calendar covering hiring, appraisals, R&R, training and compliance.
Align HR activities with the business and retail operating calendar.
Establish standardized HR processes, policies and governance frameworks.
Drive consistent adoption of HR policies and practices across the organization.
Team Leadership
Lead and manage a team of three managers across Talent Acquisition, HRBP, Administration and Compliance.
Establish clear responsibilities, goals and performance expectations for the HR team.
Partner with founders and business leaders on organizational priorities and people strategy.
Success Metrics / Key Deliverables
Employee engagement and eNPS scores.
Participation in culture-building and R&R programmes.
Time to hire, offer acceptance rate and quality of hire after 90 days.
Corporate and retail attrition, including early attrition within the first 90 days.
Payroll accuracy and timely processing.
Zero statutory compliance gaps.
Training completion, internal promotions and grievance resolution timelines.
Absenteeism and adoption of HR policies across locations.
Key Skills
Mandatory Key Skills:
HR Leadership and Strategy
HR Function Setup and Organizational Development
Talent Acquisition – Corporate and Frontline / Retail
Employee Relations and Engagement
Performance Management
HR Operations and Payroll
Indian Labour Laws and Statutory Compliance
Culture Building and Rewards & Recognition
Learning and Development
HR Policy Development
Administration and Facilities Management
Team Leadership and Stakeholder Management
Good to Have Skills:
Retail / Fashion / Lifestyle / Consumer Brand Experience
Multi-location HR Operations
Workforce Planning and Scaling
HR Analytics and People Metrics
Organizational Transformation
Employer Branding and Employee Experience
Other Specific Remarks
Additional Requirements:
Full-time, work-from-office role based in Bengaluru.
Requires regular engagement with corporate offices, retail stores and warehouses.
Strong stakeholder management skills with the ability to work closely with founders and business leaders.
Must be approachable, employee-centric and capable of building trust across all levels.
Strong understanding of Indian labour laws, payroll and statutory compliance is essential.
Experience in scaling HR functions within a growing organization is mandatory.
Must demonstrate the ability to build a collaborative culture while establishing scalable HR processes.

Job ID: 2084