AR Caller/ Lead Analyst - Chennai
Location: Chennai
• Experience: Senior Level
• Openings: 10
Job description
Accounts Receivables – Analyst - Chennai
Job Description:
Job Description:
- Conduct
in-depth pre-call analysis to determine root causes of unpaid or underpaid
claims.
- Contact
payers through calls, IVRs, or web portals for claim status, resolution,
and escalation when necessary.
- Handle
complex denials and aged accounts by identifying trends and recommending
corrective actions.
- Document
all claim-related activities comprehensively in client software for a
compliant and auditable trail.
- Interpret
and analyze Explanation of Benefits (EOBs), medical documentation,
authorizations, and payer correspondence.
- Prepare
and submit appeals for denied or underpaid claims; ensure adherence to
payer-specific timelines.
- Monitor
and track high-dollar, aged, and specialty claims through to resolution.
- Collaborate
with team members to improve workflow efficiency and data accuracy.
- Support
audit requests and ensure strict compliance with HIPAA, ERISA, and
payer-specific requirements.
- Mentor
junior analysts by sharing best practices and supporting performance
improvement.