Healthcare Operation - Head
Location: Chennai, Mumbai, Hyderabad, Delhi
• Experience: Senior Level
• Openings: 3
Job description
Experience in transitioning US
Healthcare BPO functions (Claims Adj, Appeals, Benefit Configuration)
Excellent Transition Managament
Identify process gaps and lead
improvement initiatives across payer operations.
Excellent People Management
Skills
Deep domain knowledge on US
healthcare Payer functions
Lead, mentor, and execute Lean
Six Sigma Black Belt projects focused on cost reduction, productivity
improvement, and quality enhancement.
Use DMAIC / DMADV frameworks,
statistical tools, and root‑cause analysis to solve complex business problems.
Strong knowledge of Lean tools
(VSM, 5S, Kaizen, SMED, Kanban, etc.).
Deep understanding of Automation,
AI, industry leading technology & its implementation. Exposure to digital
transformation, automation, or analytics‑driven improvement.
Must have Skill Set
US Healthcare Payer Operations
Transition Management &
Process Migration