Service Manager

Location: Chennai   •   Experience: Senior Level   •   Openings: 1
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Job description

Service Manager

We are seeking an experienced Service Manager to lead our service team in Chennai. The ideal candidate will have a strong background in car servicing, team handling, and customer relationship management. The successful candidate will be responsible for driving targets, managing profit centers, and developing service strategies.

Location

Chennai

Responsibilities

  • Lead the service team, including technicians and service advisors, to ensure efficient and effective service delivery.
  • Develop and implement service strategies to drive business growth and improve customer satisfaction.
  • Manage profit centers and drive targets to achieve business objectives.
  • Handle customer queries and resolve technical issues in a timely and professional manner.
  • Provide technical leadership and guidance to the service team, including training and development programs.
  • Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements

  • 8-12 years of experience in car servicing, team handling, and customer relationship management.
  • Diploma in Mechanical Engineering.
  • Strong technical knowledge of car servicing and repair.
  • Excellent leadership and team management skills.
  • Proven track record of driving targets and managing profit centers.
  • Strong communication and interpersonal skills.
  • Ability to develop and implement service strategies to drive business growth.

Benefits

  • Opportunity to work with a leading automotive company in Chennai.
  • Competitive salary and bonus structure.
  • Chance to develop and implement service strategies to drive business growth.
  • Opportunity to lead a team of experienced technicians and service advisors.
  • Professional development and growth opportunities within the company.