AGM OTC Tower lead- COE- PAn India
Location: Bangalore
• Experience: Senior Level
• Openings: 1
Job description
Job Title: AGM COE - OTC Tower lead
Location: Pan India
Job Description O2C COE Lead – Autonomous Finance &
Working Capital Transformation
Key Responsibilities O2C COE Leadership
• Lead the O2C Center of Excellence (COE) for global Finance
& Accounting Services.
• Build next-generation O2C offerings aligned to Autonomous
GBS and AI-led finance operations.
• Drive strategic solutioning across:
o Credit management
o Billing o Collections
o Cash application
o Deductions/dispute management
o Trade promotion settlement
o Customer master governance
o Working capital optimization
• Support large deal pursuits, consulting engagements, and
client transformation programs globally. Autonomous O2C & AI-Led Innovation
• Design autonomous receivables operating models leveraging:
o Generative AI
o Intelligent automation
o Predictive collections
o AI-driven deduction coding
o Autonomous dispute workflows
o Process mining
o Advanced analytics
o Digital workflow orchestration
• Conduct O2C maturity assessments and value discovery
workshops for CFOs and GBS leaders.
• Develop business cases and value realization frameworks
tied to measurable cash and liquidity impact.
• Advise clients on operating model redesign, governance,
policy harmonization, and KPI transformation. Platform & Technology
Expertise Strong hands-on and solutioning expertise in:
• SAP S/4HANA O2C processes Matters O2C is no longer just a
transactional receivables function. It is rapidly evolving into a strategic
lever for liquidity, customer intelligence, and enterprise resilience. The
future of receivables lies in autonomous, predictive, and continuously learning
ecosystems that can:
• anticipate disputes before they occur,
• optimize collections dynamically,
• accelerate cash conversion intelligently,
• and enable finance organizations to become proactive value
creators.
This role offers the opportunity to architect and lead that
evolution at global scale.