OTC – Senior Associate/Process Lead/Assistant Manager – Chennai
Location: Chennai
• Experience: Mid Level
• Openings: 4
Job description
Job title: OTC –
Job Location: Chennai
Candidate Specification & Job Description:
Candidate Must have 4+ years of experience in OTC
Apply incoming payments (checks, wire transfers, ACH, credit
cards) to customer accounts in ERP systems.
Ensure correct allocation against invoices, credit memos,
and unapplied cash.
Reconcile daily bank deposits with cash receipts in the
accounting system.
Investigate and resolve discrepancies between bank
statements and internal records.
Identify and resolve unapplied or misapplied payments.
Communicate with internal teams (Collections, Billing) and
customers to clarify payment details.
Prepare daily, weekly, and monthly cash application reports.
Assist in month-end closing activities related to cash
application.
Ensure adherence to company policies and SOX compliance.
Maintain accurate documentation for audit purposes.
Proficiency in MS Excel and other reporting tools.
Accuracy and timeliness in processing.
Ability to work under pressure and meet deadlines.
Customer service orientation.
Flexible with Shift