Senior manager - Center of Excellence

Location: Pan India   •   Experience: Senior Level   •   Openings: 1
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Job description

Roles & Responsibilities
 
Define and drive the AI & Operations COE strategy aligned with business and transformation goals.
Lead implementation of AI/ML, Generative AI, NLP, Automation, and analytics solutions at scale.
Manage COE operations including governance, delivery management, resource planning, and quality assurance.
Build, mentor, and lead high-performing cross-functional teams across AI, engineering, and operations.
Partner with business leaders and clients to deliver innovation, operational excellence, and measurable business outcomes.
 
Must-Have Skills
 
Strong leadership experience in managing AI, digital transformation, or COE functions.
Hands-on expertise in AI/ML, Generative AI, NLP, Intelligent Automation, and cloud technologies.
Proven experience in program delivery, governance, stakeholder management, and operational excellence.
Ability to build scalable teams, drive innovation, and manage large transformation initiatives.
Excellent communication, consulting, and executive stakeholder management skills.