Accounts Receivable (Information Process Specialist) -Team Lead - Chennai
Location: Chennai
• Experience: Senior Level
• Openings: 2
Job description
Job Title: Accounts Receivable -Team Lead - Chennai
Job Responsibilities
5-8 years of
experience required
Bachelor's degree in commerce,
Accounting, Finance, or related field
Flexible to work in shifts.
Required Skills:
Accounts
Receivable is responsible for executing end-to-end AR processes including
invoicing, cash application, collections, and dispute management. The role
ensures timely collection of receivables, accurate accounting, and adherence to
SLAs, internal controls, and compliance requirements.
Key
Responsibilities
Accounts
Receivable Operations
Perform
end-to-end AR activities including:
Customer
invoicing and billing
Cash
application (manual and lockbox)
Bank
reconciliations related to AR
Customer
account reconciliation
Monitor
customer accounts to ensure timely collections and reduce DSO
Follow
up with customers on overdue invoices via email and calls
Resolve
billing issues, short payments, and disputes in coordination with internal
teams
Collections
& Dispute Management
Analyze
aging reports and prioritize collection efforts
Investigate
and resolve customer disputes and deductions
Escalate
high-risk or long-outstanding items as required
Maintain
accurate dispute logs and collection notes
Reporting
& Documentation
Prepare
and maintain AR reports (aging, DSO, unapplied cash, dispute status)
Ensure
accurate documentation and audit trail for all transactions
Support
month-end close activities related to AR
Compliance
& Process Improvement
Ensure
compliance with SOX, internal controls, and company policies
Adhere
to SLAs, KPIs, and quality standards
Identify
process improvement opportunities and support automation initiatives
Participate
in internal and external audits
Technical
Skills
Strong
knowledge of Accounts Receivable / Order to Cash process
Hands-on
experience with ERP systems (SAP, Oracle, NetSuite, or similar)
Proficiency
in MS Excel (VLOOKUP/XLOOKUP, Pivot Tables preferred)
Soft
Skills
Good
communication skills (written and verbal)
Strong
analytical and problem-solving abilities
Attention
to detail and accuracy
Ability
to work in a fast-paced, deadline-driven environment
Preferred
Qualifications
Experience
in BPO / Shared Services environment
Exposure
to international clients and multi-currency transactions
Prior
experience handling customer calls and escalations
Key
Performance Indicators (KPIs)
DSO
and aging targets
Cash
application accuracy
Dispute
resolution turnaround time
SLA
and quality compliance