L&A Insurance operations – Team Lead/Assistant Manager/Manager – Chennai

ChennaiFull Time
INSURANCE CLAIMS INSURANCE HEALTH INSURANCE DOMAIN INSURANCE OPERATIONS LIFE & ANNUITIES LIFE AND ANNUITY
Job description

Life & Annuities (L&A) Insurance operations – Team Lead/Assistant Manager/Manager –  Chennai
 
Candidate Specification & Job Description:
4+ years experience in Life & Annuities (L&A) insurance operations back office and end to end insurance operations
 Manage day-to-day insurance back-office operations related to policy servicing, renewals, endorsements, cancellations, and claims.
Perform data entry, validation, and documentation for new business, renewals, and policy changes.
Support underwriting teams with risk data analysis, quotes, and document verification.
Handle claims intake, adjudication support, and claims payment processing as per policy terms.
Ensure timely and accurate data processing in line with client SLAs and regulatory standards.
Reconcile policy data, premiums, and loss ratios to ensure financial accuracy.
Prepare and deliver daily/weekly reports and maintain audit-ready documentation.
Identify process gaps, exceptions, and improvement opportunities to drive operational efficiency.
Collaborate with onshore teams, clients, and quality teams for issue resolution and performance enhancement.
ensure compliance with client guidelines, data privacy, and insurance regulatory requirements.

Skills Required
L&A Insurance operations – Team Lead/Assistant Manager/Manager – Chennai
ITES/BPO/KPO
Bachelor Degree
Full Time, Permanent
Key Skills
  • INSURANCE CLAIMS
  • INSURANCE
  • HEALTH
  • INSURANCE DOMAIN
  • INSURANCE OPERATIONS
  • LIFE & ANNUITIES
  • LIFE AND ANNUITY
Other Information
GO/JC/1674/2025
Marilakshmi S

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